A discussion of brand loyalty approaches and their applicability for different markets.
Title: A discussion of brand loyalty approaches and their applicability for different markets.
Category: Business & Economy | Words: 880 | Pages: 3.7 (approximately 235 words/page)
A discussion of brand loyalty approaches and their applicability for different markets.
The concept of loyalty to be considered should be dependent on both market and
situations. Distinguishing between market types is important because the very
nature of markets indicates that the measures used to capture loyalty should be
very different. In behavioral terms, brand loyalty is simply a customer¡¯s
consistent repurchasing of a brand. Every time a customer repurchases a
product(shampoo, cologne, wine, jeans, shoes, frozen pizza, motor oil,
automotive tools, computers, mail delivery
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showed last 75 words of 880 total
loyalty levels. However where the market is not stable, there is
propensity towards sole brands and there is high involvement and risk, then
attitudinal measures may be better predictors of future behavior. Attitudinal
loyalty measures may be better predictors of future behavioral loyalty, and
hence market share, levels. Differences are likely to exist because of
differences in purchasing and the drivers of loyalty in the different market
types and this needs to be empirically examined.
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