INTRODUCTION The age of rage has dawned in America and corporations are caught in the crossfire. Unfortunately, violence is seen more and more often as an acceptable means for settling disputes. The phenomenon has moved out of streets and into offices across the nation. Many dismissed workers, overstressed employees, and unhappy customers are getting trigger-happy in workplaces across the United States. A few weeks, a fellow colleague shot his manager a financial firm to death. …showed first 75 words of 667 total…

…showed last 75 words of 667 total…for a comprehensive plan is increasing. When a college involves itself in creating a violence/conflict plan and supports the training of its employees, the potential for effectively responding to a crisis will be increased. http://www.washingtonpost.com/wp-srv/national/longterm/workshooting/stories.htm By Steven Mufson and Cheryl August Washington Post Staff Writers Friday, July 30, 1999; Page A1 ------------------------------------------------------------------------ **Bibliography** By Steven Mufson and Cheryl August Washington Post Staff Writers Friday, July 30, 1999; Page A1