The demands of the 21st century will require business organizations to become more customer and stakeholder focused, using employee talent to create, share, and utilize information as part of a broadbased competitive strategy. Another part of this transition will see organizations undergoing significant structural change, developing horizontal networks of taskfocused teams leading to "delayered," flatter organizational structures. The horizontal organization will be (1) organized around processes rather than tasks, (2) driven by customer needs and …showed first 75 words of 220 total…

…showed last 75 words of 220 total…bases, in essence learning, how to learn together, effectively sharing, information and building, on each other's knowledge to create generative rather than simply adaptive learning patterns.3 Accordingly, open communication  creating shared meaning and understanding  among team members as well as among, teams will be one of the most critical skills for organizational members. The ability to facilitate such teams and create an organization that can effectively use them will also be an important management skill.