Johnson and Johnson Accounts Payable Shared Services Case Study In the world of automation, every firm is striving to use this technology to make their business more efficient. However, the transition to the new system does not come without risks. This can range from a small loss of productivity, or turn into out right failure. The latter is what Johnson and Johnson experienced in the case of their shared service effort. Upon the evaluation of …showed first 75 words of 996 total…

…showed last 75 words of 996 total…would increase if Johnson and Johnson chooses the alternatives of phasing out the old process and not telling the employees that there jobs may no longer exist if the new system is successful. Therefore, if Johnson and Johnson wishes to retry the implementation, or a similar circumstance arises, they should take this route before the previous one. By doing this, Johnson and Johnson would improve their already successful operation, while maintaining the power they have.