The subject I chose to follow was the social worker, who I will refer to as John, from the hospital since they use a variety of techniques to collect information from patients and redistribute it back to them. The social work job entails coordinating patient discharges as well as patient/family interaction. As John spoke with the patient, he wrote pertinent information down, such as location, kind of atmosphere, payor source, activities she enjoyed, one …showed first 75 words of 600 total…

…showed last 75 words of 600 total…search process. ASIS Annual Conference proceedings. Web http://www.asis.org/annual-96/ElectronicProceedings/kuhlthau.html Swain, Deborah E. 1996 Information search process model: how freshmen begin research. ASIS Annual Conference Proceedings, Web http://www.asis.org/annual-96/ElectronicProceedings/swain.html Zick, Laura 2000 The Work of Information Mediators: a Comparison of Librarians and Intelligent Software Agents firstmonday: Peer Reviewed Journal on the Internet, First Monday, volume 5, number 5 (May 2000) Web http://firstmonday.org/issues/issue5_5/zick/index.html