CUSTOMER SERVICE CRISIS AT CCS By: chris eleftheriou CUSTOMER SERVICE CRISIS AT CCS Introduction It has come to our attention that there are severe discrepancies with our customer services. There have been many complaints over the last 12 months about delays, malfunctions, missing parts, no answer when calling for help, rude treatment, overcharging and so forth. A few resolutions were implemented however, these problems still persist. Purpose and scope Due to these problems we were all …showed first 75 words of 1973 total…

…showed last 75 words of 1973 total…economies of scale offered at competitive prices. Bibliography Nash, E. (1993). Direct Marketing. New York. McCnaw Hill Bartor. K.M, & Martin. D.C. (1991). Management. New York. McCnaw Hill MPG (1998, July 16). Available: http://www.therightanswer.com http://www.therightanswer.com/archivemain.html. ------------------------------------------------------------------------ **Bibliography** Bibliography Nash, E. (1993). Direct Marketing. New York. McCnaw Hill Bartor. K.M, & Martin. D.C. (1991). Management. New York. McCnaw Hill MPG (1998, July 16). Available: http://www.therightanswer.com http://www.therightanswer.com/archivemain.html.